Legal
Privacy, terms of use, and how to complain about our service. If anything here is unclear, ask us.
Privacy
When you send an enquiry through this website, the form collects your name, your email address, an optional KakaoTalk ID, your preferred language, and whatever you write in the message field.
That information is emailed directly to Daniel. It is not stored on this website and it is not saved to any database here. The website keeps no record of your enquiry once the email has been sent.
We handle your information in accordance with the Privacy Act 2020. It is used to respond to your enquiry and to advise you, and it is not sold, traded, or given to any third party for marketing.
This site sets no analytics or advertising cookies, and does not track you across other websites.
You have the right to ask what personal information we hold about you, and to ask us to correct it. Write to the email address in the footer.
Terms of use
The information on this website is general information about New Zealand immigration law. It is not legal advice, and it is not a substitute for advice about your own circumstances. Immigration instructions change frequently, and a page that was accurate when written may not be accurate when you read it.
Browsing this website does not create a lawyer–client relationship. Neither does sending an enquiry through it. A lawyer–client relationship begins only when we have carried out a conflict check, agreed to act for you, and sent you our terms of engagement.
Nothing on this website is a prediction, a promise, or a guarantee about the outcome of any immigration application, appeal, or request.
Links to other websites, including Immigration New Zealand, are provided for convenience. We are not responsible for their content.
Complaints
If you are unhappy with our service, please tell us first. Most concerns are resolved quickly once we know about them. Write to the email address in the footer, setting out what has gone wrong.
You also have the right to complain to the New Zealand Law Society, which operates an independent Lawyers Complaints Service. You can contact the Complaints Service without going to us first.
The Law Society publishes information about the complaints process, and about the standard of service you are entitled to expect from a lawyer, on its website.